FAQs

Quick answers to the stuff we get asked all the time. Start here before you panic.

• What happens if I miss a deadline?
• Do I Really Need a Strategy First?
• How much do you charge / What are your fees / What's your pricing structure like?
• Why might you cost more than other agencies?
• Can you just manage posting if we create the content?
• Do You Do One-Off Projects?
• What's the Minimum Contract Term?
• What Services Do You Offer?
• Who Will Work On My Account?
• What's your process for starting a new project?
• What is your refund or cancellation policy?
• Do you offer guarantees?